品牌危机恢复后改善客户体验的技术商业平台：B2B视角
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective
Information Systems Frontiers · 2022
被引 27
ABS 3
- Rajat Kumar Behera 通讯
- Pradip Kumar Bala
- Nripendra P. Rana
- Hatice Kizgin
品牌管理客户体验社交媒体分析B2B营销危机恢复