管理者关怀行为的双刃剑:对员工幸福感的影响

The double-edged sword of manager caring behavior: Implications for employee wellbeing.

Journal of Occupational Health Psychology · 2021
被引 20
ABS 4

中文导读

研究发现管理者关怀行为既提升员工活力,也引发员工内疚,且团队关怀氛围弱时会加剧管理者角色超载的负面感知。

Abstract

While managers play a critical role in supporting employee wellbeing, prior research suggests that doing so can take a toll on managers themselves. However, we know little about the potential implications of this for employees. Drawing from the leadership-wellbeing literature and social psychological theories of guilt, we propose that manager caring behavior is associated with both positive (vitality) and negative (guilt) employee wellbeing. We find support for these relationships in Study 1 (N = 264) with a time-separated survey. In Study 2, we replicate these findings, and in addition, we examine a negative perceptual response to manager care: employee-rated manager role overload. Drawing on perceptual salience research, we propose that the negative relationship between manager care and employee-rated manager role overload is exacerbated in a team environment where employees fail to care for each other (i.e., a weak caring climate). Study 2 (N = 360) largely supports our hypotheses with multilevel, time-separated field data. The findings suggest that managers should not be expected to "go it alone" to support employee wellbeing because doing so may relate negatively to employee outcomes. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

组织行为学领导力员工幸福感社会心理学