Inclusive human resource management in freelancers' employment relationships: The role of organizational needs and freelancers' psychological contracts
通过对八组人力资源经理与自由职业者的配对访谈，研究了包容性人力资源管理在自由职业雇佣中的实践，发现双方对包容性HRM的理解一致，但心理契约内容存在差异，且组织需求未被充分考虑。
Abstract This study aimed to advance our understanding of inclusive human resource management (HRM) in freelance employment. We examined organizational needs and freelancers' psychological contracts with a qualitative interview study among eight dyads of HR managers and freelancers. Although the findings showed that organisations and freelancers have different interests, both parties agreed on what inclusive HRM entails in freelancers' employment relationships. However, within the dyads, the content of the psychological contract was not always viewed the same by HR managers and freelancers. Hence, negotiating mutual expectations when implementing inclusive HRM to avoid psychological contract breach appeared important. Furthermore, organizational needs did not seem to be considered when designing inclusive HRM. Due to this lack of strategic fit, organisations may waste opportunities of tapping into the full potential of hiring freelancers. The findings provide organisations insight in considering freelancers as potential sources of competitive advantage.