Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective
基于公共服务逻辑，通过挪威市政医疗服务的定性访谈，研究了家庭照护者在价值共创中因责任化导致价值共毁和个体价值冲突的过程。
Theoretically based on public service logic, this study investigates value co-creation processes at the micro level. It explores the connections between responsibilization, value co-destruction, and value conflicts within a public healthcare context. Focusing on the roles of family carers it reports on a qualitative interview study in Norwegian municipal healthcare services. This study contributes to the service literature by demonstrating how responsibilization can lead to value co-destruction, resulting in conflicts of individual value.