Can HR adapt to the paradoxes of artificial intelligence?
本文探讨人工智能对人力资源和人员管理的影响，认为虽然偏见和不公问题可解决，但当前AI行业趋势可能降低工作质量，HR专业人士需主动塑造未来，确保伦理与公平。
Abstract Artificial intelligence (AI) is widely heralded as a new and revolutionary technology that will transform the world of work. While the impact of AI on human resource (HR) and people management is difficult to predict, the article considers potential scenarios for how AI will affect our field. We argue that although popular accounts of AI stress the risks of bias and unfairness, these problems are eminently solvable. However, the way that the AI industry is currently constituted and wider trends in the use of technology for organising work mean that there is a significant risk that AI use will degrade the quality of work. Viewing different scenarios through a paradox lens, we argue that both positive and negative visions of the future are likely to coexist. The HR profession has a degree of agency to shape the future if it chooses to use it; HR professionals need to develop the skills to ensure that ethics and fairness are at the centre of AI development for HR and people management.