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我们喜欢的推文并不相似:一天中的时间影响对放纵与美德推文的参与度

Tweets We Like Aren’t Alike: Time of Day Affects Engagement with Vice and Virtue Tweets

Journal of Consumer Research · 2021
被引 42
人大 AFT50UTD24ABS 4*

中文导读

研究发现,从早晨到晚上,用户对社交媒体内容的参与从美德内容(长期知识收益)转向放纵内容(即时满足),这一变化由自我控制失败驱动,对内容发布时机有指导意义。

Abstract

Abstract Consumers are increasingly engaging with content on social media platforms, such as by “following” Twitter accounts and “liking” tweets. How does their engagement change through the day for vice content offering immediate gratification versus virtue content offering long-term knowledge benefits? Examining when (morning vs. evening) engagement happens with which content (vice vs. virtue), the current research reveals a time-of-day asymmetry. As morning turns to evening, engagement shifts away from virtue and toward vice content. This asymmetry is documented in three studies using actual Twitter data—millions of data points collected every 30 minutes over long periods of time—and one study using an experimental setting. Consistent with a process of self-control failure, one of the Twitter data studies shows a theory-driven moderation of the asymmetry, and the experiment shows mediation via self-control. However, multiple processes are likely at play, as time does not unfold in isolation during a day, but co-occurs with the unfolding of multiple events. These results provide new insights into social media engagement and guide practitioners on when to post which content.

社交媒体消费者行为自我控制时间效应