待在家里:但生病了仍无法停止工作?!内疚感作为工作场所和家庭中带病出勤的驱动因素

Stayed at home—But can't stop working despite being ill?! Guilt as a driver of presenteeism at work and home

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2022
被引 34
人大 AABS 4

中文导读

研究提出“在家带病工作”现象,通过三项实验发现员工在家工作时预期内疚感低于休息,但实际内疚感更高,且组织可通过反思干预改变内疚模式。

Abstract

Summary We argue that the literature on presenteeism needs to consider that employees not only go to work despite being ill but also often work from home despite being ill, especially since the COVID‐19 crisis enabled home‐office work on a large scale. We label this phenomenon “workahomeism” and develop theory that shows its distinctness from traditional presenteeism through the evoked pattern of guilt. Across three studies (a vignette experiment, a critical incident study, and a within‐person intervention study), we tested whether employees' work‐related reactions to illness (i.e., workahomeism, presenteeism, and resting at home) differ in terms of experienced and anticipated guilt. We found that when employees considered engaging in workahomeism, they anticipated feeling less guilty than when resting at home. However, when employees actually engaged in workahomeism, they felt as guilty or even more guilty than when resting at home. In contrast, employees' anticipated guilt for presenteeism as compared to workahomeism changed from the same to more after the beginning of the COVID‐19 crisis. Furthermore, we identify facets of guilt in response to workahomeism (i.e., guilt toward colleagues and about own health) and demonstrate that organizations can change guilt patterns by asking employees to reflect on the consequences of workahomeism and presenteeism.

组织行为学人力资源管理职业健康心理学工作与家庭边界