Negative workplace gossip and targets’ subjective well-being: a moderated mediation model
基于资源保存理论，研究发现负面职场八卦通过心理困扰降低员工主观幸福感，且情绪智力能缓解这一负面效应，对管理者减少八卦、支持员工有启示。
Negative gossip is an everyday part of life and work whose outcomes have been the focus of a growing number of studies. However, the impact of negative workplace gossip on employees’ subjective well-being (SWB) appears to have received no attention in the literature. Drawing on conservation of resources theory, we use time-lagged data from 243 employees in five firms in China to investigate the processes underlying the links between negative workplace gossip and SWB. Our findings show that negative workplace gossip has a significant negative effect on SWB, and that psychological distress mediates this relationship. We also find that emotional intelligence plays a moderating role between negative workplace gossip and targets’ psychological distress. Our results indicate for the first time that negative workplace gossip increases psychological distress and lowers SWB among its targets. As a result, several managerial implications are suggested, such as seeking to reduce the prevalence of negative workplace gossip, offering early support to employees in psychological distress, and taking steps to raise the emotional intelligence level of staff.