中国和意大利移动支付采纳的前因:UTAUT2与创新抵制理论的整合

Antecedents to the Adoption of Mobile Payment in China and Italy: an Integration of UTAUT2 and Innovation Resistance Theory

Information Systems Frontiers · 2022
被引 232 · 同刊同年前 5%
ABS 3

中文导读

研究整合UTAUT2和创新抵制理论,比较中国和意大利用户采纳移动支付的驱动因素和障碍,发现社会影响在意大利(高不确定性规避文化)作用显著,传统障碍是唯一显著阻力。

Abstract

This research aims to investigate the adoption gap in mobile payment systems between Italy and China, focusing on users' intention to adopt mobile payment. The theoretical framing considers both drivers and barriers when combines the unified theory of acceptance and use of technology 2 (UTAUT2) with innovation resistance theory (IRT). To empirically verify the proposed model, this study gathers primary data through a web-based, self-administered survey. To analyze the data, we use structural equation modeling, and to test for significant differences between the two groups we run multi-group analysis. The respondents in Italy and China present different behaviors. Social influence plays a significant role in cultures with high uncertainty avoidance, such as Italy. The tradition barrier is the only significant barrier to the adoption of mobile payment.

移动支付技术采纳跨文化比较UTAUT2创新抵制理论