创业者的内在意义建构与消费者情境的解读

Immanent sensemaking by entrepreneurs and the interpretation of consumer context

INTERNATIONAL SMALL BUSINESS JOURNAL · 2022
被引 11
人大 A-ABS 3

中文导读

研究了创业者如何通过内在意义建构(一种常规化的意义建构方式)来理解消费者情境,发现创业者吸收个体、社会和文化信号以支持判断和行动。

Abstract

Contemporary research has highlighted entrepreneurial sensemaking as a dynamic, socially embedded action undertaken to reduce uncertainty, but scholars have yet to fully address the role of routine-like immanent sensemaking employed when entrepreneurs try to understand their task environment. Defined as a routinised way of making sense of how to proceed in novel situations, we investigate how entrepreneurs use immanent sensemaking as they continuously seek to make sense of their consumer context. Our study reveals that entrepreneurs absorb individual, social and cultural signals from consumers to support their judgement and action. The findings suggest that entrepreneurs use immanent sensemaking not only for unusual events but also construct multilevel frames to understand their customers as individual, social and cultural beings in their everyday encounters.

创业意义建构消费者行为认知心理学