Driving participation and investment in B2B trade shows: The organizer view
从组织者视角,通过四项研究探讨B2B贸易展参展商参与和总投资的影响因素,发现无形长期期望(如形象建设)比有形短期期望更能驱动投资。
Trade shows (TSs) are a cost-effective method for companies to meet with customers and prospects, network with different stakeholders, and introduce new products. Although short-term, face-to-face interactions can offer cost-savings by reducing the sales cycle length or by developing closer ties with strategic partners, questions remain regarding firms’ expectations of TS participation. For example, what are the drivers of business-to-business (B2B) TS participation and total investment? This four-study research evaluates the total investment of prospective exhibitors in relation to the rationale for exhibiting at a TS and adopts the organizer’s view as the main interpretative lens. The data analysis entails Tobit modeling, replication, and difference-in-differences modeling. The results suggest that exhibitor participation is related to performance expectations. By incorporating the means-end theory, this study examines the role of intangible long-term expectations (image-building, relationship-building, motivation-enhancing) versus tangible short-term expectations (sales-related, information-gathering) in determining TS investment (as a proxy of perceived value).