Monitoring Employee E-mails: Is There Any Room for Privacy?
综述了电子邮件监控的研究现状，分析了雇主监控的法律依据、国际影响及对员工态度和行为（如组织承诺、工作满意度、绩效）的影响，为管理实践提供启示。
Executive Overview This paper reviews the current knowledge about e-mail monitoring and draws conclusions for practice. The discussion entails justifications for employers' e-mail monitoring along with an analysis of supporting statutory and case law, Web-based private e-mails, and international implications of e-mail monitoring. The paper also provides evidence of work outcomes of e-mail monitoring regarding employee attitudes and behaviors such as organizational commitment, job satisfaction, and performance. The paper explores these considerations within the framework of existing research evidence and presents practical implications not only for e-mail monitoring, but also potentially for the broader issue of privacy in the workplace.