Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods
这篇跨学科文献综述识别了八种机器学习偏差,总结了二十四类缓解方法,并通过案例说明如何避免因数据或算法问题导致的错误决策,对使用AI辅助决策的管理者很有参考价值。
Over the last decade, the importance of machine learning increased dramatically in business and marketing. However, when machine learning is used for decision-making, bias rooted in unrepresentative datasets, inadequate models, weak algorithm designs, or human stereotypes can lead to low performance and unfair decisions, resulting in financial, social, and reputational losses. This paper offers a systematic, interdisciplinary literature review of machine learning biases as well as methods to avoid and mitigate these biases. We identified eight distinct machine learning biases, summarized these biases in the cross-industry standard process for data mining to account for all phases of machine learning projects, and outline twenty-four mitigation methods. We further contextualize these biases in a real-world case study and illustrate adequate mitigation strategies. These insights synthesize the literature on machine learning biases in a concise manner and point to the importance of human judgment for machine learning algorithms.