压力可以促进或阻碍寻求新奇:消费者生命史策略的作用

Stress can help or hinder novelty seeking: The role of consumer life history strategies

International Journal of Research in Marketing · 2022
被引 11
ABS 4

中文导读

研究通过三项实验和档案数据(涵盖61,000多名消费者、55个国家)发现,压力对寻求新奇的影响取决于消费者的生命史策略:快策略者(冲动、短视)在压力下更爱新奇,慢策略者(谨慎、长远)则相反;且该效应仅适用于急性压力而非慢性压力。

Abstract

Previous research shows mixed findings on whether stress increases or decreases novelty seeking. In three studies, using both archival and experimental data, and including more than 61,000 consumers from over 55 different countries, we show that it can do both, albeit for consumers differing in “life history strategies” (LHSs), that is, short-term, impulsive, and reward-sensitive (fast) versus long-term, reflective, and controlled (slow) strategies. We find that stress increases (helps) novelty seeking for fast, but decreases (hinders) novelty seeking for slow LHS consumers. Moreover, under baseline (low stress) conditions, fast LHS consumers display a lower tendency for novelty seeking than slow LHS consumers. Interestingly, these effects are present for acute stress but not for chronic (pandemic) stress. We discuss the implications of our findings for public policy and positioning strategies, specifying when and for whom novel (versus familiar) products and services might be most effectively and efficiently marketed.

消费者行为生命史策略压力与决策寻求新奇