什么驱动了客户成功管理的实施?来自供应商和客户视角的客户成功管理前因
What drives the implementation of customer success management? Antecedents of customer success management from suppliers' and customers' perspectives
Industrial Marketing Management · 2022
被引 33
ABS 3
- Michael Kleinaltenkamp 通讯
- Katharina Prohl-Schwenke
- Joona Keränen
客户关系管理营销服务管理客户成功