什么驱动零售商忠诚度？五十年间认知、情感和社会因素作用的元分析

What drives retailer loyalty? A meta-analysis of the role of cognitive, affective, and social factors across five decades

• Yuping Liu–Thompkins 通讯
• Leila Khoshghadam
• Arjang Attar Shoushtari
• Saeed Zal