Collecting badges: Understanding the gold rush for business excellence awards
研究了企业为何热衷参与商业卓越奖项,整合并扩展了相关理论,提出了一个分析框架来解释组织进入这些奖项的动因和潜在结果。
Abstract Business excellence awards (BEAs) have become all too commonplace. Entering and winning one has now become part of contemporary organising. However, scholarly work examining these awards remains scattered, with the dominant narrative focusing on what could even be described as the intense obsession with award ceremonies. In this paper, we articulate the mechanisms through which the dual demands for managing competitive pressures and achieving competitive advantage drive organisations to enter these awards. In doing this, we integrate and expand upon prior work to explicate an integrative framework for examining how the interactions between various contextual and environmental factors may induce organisations to enter BEAs and the potential outcomes, particularly for those who win or are shortlisted for these awards. We go on to present a set of propositions constituting a contribution, after which our study's implications for the theory and practice of BEAs are outlined.