游戏化环境解说作为改善游客行为以支持可持续旅游的策略:心理距离的调节作用

Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance

Tourism Management · 2022
被引 90
ABS 4

中文导读

通过准实验比较游戏化与非游戏化环境解说对游客环保知识、态度和行为的影响,发现心理距离调节该效应,游戏化能增强远距离游客的环保效果。

Abstract

This study aims to identify whether gamified environmental interpretation may contribute to improving the sustainability of tourist destinations. It seeks to establish whether gamified environmental interpretation exerts a greater effect on tourists, in terms of their pro-environmental knowledge, attitude, and behavior, than a non-gamified version; whether these variables are affected by the psychological distance; and whether psychological distance moderates the effect of environmental interpretation (gamified vs. non-gamified) on the tourist. Using a quasi-experimental design, a gamified vs. non-gamified environmental interpretation experience is manipulated and the comparative results analyzed. The results show that the effect of environmental interpretation on tourists differs according to psychological distance; this effect is more marked when the participant perceives the destination to be near. However, in the case of gamified environmental interpretation, regulatory construal fit is detected, which intensifies the effect on pro-environmental knowledge, attitude, and behavior among those for whom the psychological distance is greater.

可持续旅游游客行为环境解说心理距离游戏化