基于证据的变革管理

Evidence-based change management

Organizational Dynamics · 2022
被引 62 · 同刊同年前 4%
ABS 3

中文导读

本文提出基于证据的变革管理方法,强调利用科学、组织、利益相关者和实践者经验四种证据来源,并介绍持续行动和分阶段行动两类科学实践,以提升组织变革成功率。

Abstract

Evidence-Based Change Management is the science-informed practice of managing planned organizational change. It reflects two key principles: 1) Planned change is more likely to succeed when using science-informed practices, and 2) Regular use of four sources of evidence (scientific, organizational, stakeholder, and practitioner experience) improve the quality of change-related decisions. We describe two sets of science-informed practices: 1) Ongoing Actions used throughout the change process (e.g., goal setting, vision communication, and feedback/redesign) and 2) Phased Actions each timed to a specific change phase (e.g., early diagnosis or late-stage institutionalization).

组织变革变革管理利益相关者参与知识管理过程管理