数字化驱动的零售商业模式创新:过去评估与未来研究趋势展望

Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends

JOURNAL OF BUSINESS RESEARCH · 2022
被引 183 · 同刊同年前 4%
人大 A-ABS 3

中文导读

系统回顾了数字化如何推动零售商业模式创新的文献,基于170篇文章的计量分析,识别了主要研究者、主题和未解决的问题,为学者和管理者提供理论和管理启示。

Abstract

Increased digitalization enabled innovation and practical examples from the retail industry have captured the attention of marketing scholars, with rapid development in the academic field. The pace of change has significantly accelerated during the Covid-19 crisis. In seeking to (1) investigate the unique characteristics of digitalization enabled retail business model innovation, (2) understand how does digitalization influences changes to the retail business model innovation dimensions, and (3) identify the areas for future research related to retail business model innovation, this study systematically reviews the literature. Employing four databases, a sample of 170 articles were chosen. Based on bibliometric and network analysis and visualization, the major researchers, articles, and topics were rigorously identified. Finally, the results revealed the unaddressed issues in this research area. The study ends with theoretical and managerial implications.

零售商业模式创新数字化文献综述