数字会说话,还是不会?论绩效测量及其影响

Numbers Speak for Themselves, or Do They? On Performance Measurement and Its Implications

BUSINESS & SOCIETY · 2022
被引 18
人大 A-ABS 3

中文导读

这篇评论文章指出绩效测量系统虽能改善组织成果,但常带来个人、组织和社会成本,并探讨如何降低这些成本。

Abstract

Performance measurement systems have the potential to improve organizational outcomes, but they often come at a cost. This commentary highlights the individual, organizational, and societal costs of performance measurement systems and explores how such costs could be reduced.

绩效测量组织管理公共经济学公共管理社会科学