Numbers Speak for Themselves, or Do They? On Performance Measurement and Its Implications
这篇评论文章指出绩效测量系统虽能改善组织成果,但常带来个人、组织和社会成本,并探讨如何降低这些成本。
Performance measurement systems have the potential to improve organizational outcomes, but they often come at a cost. This commentary highlights the individual, organizational, and societal costs of performance measurement systems and explores how such costs could be reduced.