人工情感与爱情及性玩偶服务工作者

Artificial Emotions and Love and Sex Doll Service Workers

JOURNAL OF SERVICE RESEARCH · 2022
被引 62
人大 A-ABS 4

中文导读

研究了爱情与性玩偶服务中的人工情感,提出机器人如何通过感知用户情绪来提供更好的服务体验,并探讨了相关伦理问题。

Abstract

Realistic looking humanoid love and sex dolls have been available on a somewhat secretive basis for at least three decades. But today the industry has gone mainstream with North American, European, and Asian producers using mass customization and competing on the bases of features, realism, price, and depth of product lines. As a result, realistic life size artificial companions are becoming more affordable to purchase and more feasible to patronize on a service basis. Sexual relations may be without equal when it comes to emotional intimacy. Yet, the increasingly vocal and interactive robotic versions of these dolls, feel nothing. They may nevertheless induce emotions in users that potentially surpass the pleasure of human-human sexual experiences. The most technologically advanced love and sex robots are forecast to sense human emotions and gear their performances of empathy, conversation, and sexual activity accordingly. I offer a model of how this might be done to provide a better service experience. I compare the nature of resulting “artificial emotions” by robots to natural emotions by humans. I explore the ethical issues entailed in offering love and sex robot services with artificial emotions and offer a conclusion and recommendations for service management and for further research.

服务管理情感劳动人工智能伦理性产业