Organizational control in the context of remote working: A synthesis of empirical findings and a research agenda
系统综述了131项关于远程工作中组织控制的实证研究,涵盖直接控制(如产出控制)和间接控制(如管理实践、员工行为),并围绕控制系统、管理风格、信任关系、组织认同和工作身份五个领域展开讨论。
Abstract The increasing diffusion of remote working puts organizational control in the foreground. As employees work at a distance from traditional offices and/or are geographically dispersed, companies are called upon to influence their willingness to act in accordance with a company's vision, values, and objectives. To date, a comprehensive understanding of how organizational control is implied in remote work arrangements (RWAs) is still lacking. To fill this gap, a research synthesis —that is, a systematic review of 131 studies that empirically investigated this issue—is carried on. The analysis is not limited to direct forms of control (e.g., output control) but also includes managerial practices as well as actions enacted by employees that influence the dynamics of control, acting as indirect levers of control. Findings were presented and discussed in relation to five “control domains”: control systems, supervisory management styles, trusting relationships, organizational identification, and work identity in RWAs.