团队太多了?考察多重团队成员身份和永久团队认同对员工身份压力、认知耗竭和离职的影响

Too many teams? Examining the impact of multiple team memberships and permanent team identification on employees’ identity strain, cognitive depletion, and turnover

PERSONNEL PSYCHOLOGY · 2022
被引 25
人大 AABS 4*

中文导读

通过两项研究(现场和在线面板),考察了员工同时参与多个临时项目团队时,团队数量如何通过身份压力和认知耗竭影响离职决策,并发现永久团队认同的调节作用在两项研究中结果不一致。

Abstract

Abstract As the prevalence of multiple team membership (MTM) arrangements continues to grow, researchers have argued that shifting between teams and work roles induces MTM identity strain and other harmful outcomes. Drawing from work role transitions research on role identity and integrating it with social identity theory, we investigate this line of reasoning by conducting two studies, one field and one online panel study, focusing on blended MTMs, in which employees are concurrently assigned to a permanent team and several temporary project teams. Specifically, we examine the theoretical mechanisms explaining a positive relationship between number of temporary teams and turnover decisions. In Study 1, we surprisingly found that number of temporary teams negatively related to turnover decisions through MTM identity strain with permanent team identification strengthening this effect. In contrast, in Study 2, we found support for the hypothesized relationships: number of teams indirectly positively related to turnover intentions, mediated by MTM identity strain and cognitive depletion, and permanent team identification weakened the indirect effect. We provide explanations for these mixed findings and suggest theoretical and practical implications for MTM research.

组织行为学人力资源管理社会心理学团队管理