Alexa，我的购物清单上有什么？通过数字语音助手转变客户体验

Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants

• Garry Wei‐Han Tan
• Keng‐Boon Ooi 通讯
• Eugene Cheng‐Xi Aw
• Tat‐Huei Cham 通讯
• Ramakrishnan Raman