元UTAUT因素、感知拟人化、感知智能和社会自我效能在基于聊天机器人的服务中的作用？

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

• Janarthanan Balakrishnan 通讯
• Salma S. Abed
• Paul Jones