Responding to reforms: resilience through rule-bending and workarounds in the police force
通过民族志研究警察调查员,揭示职业身份受改革威胁时,他们如何通过变通规则和迂回策略展现集体韧性,并分析这种韧性对警察个人和机构的影响。
When they shape expectations about professional behaviours, reforms can threaten professional identities. Using an ethnographic study of police investigators, we reveal how threats to professional identity trigger two collective processes of resilience: working the legal boundaries and securing elitism and cohesion. These processes reveal two types of relationship to compliance: apparent compliance and peer-induced compliance, which manifest through rule-bending and workarounds. At the team level, these forms of compliance fostered resilience by helping police officers to maintain their preferred identity. This study also finds that these manifestations of resilience have mixed consequences for both officers and their institution.