团队层级结构限制团队间谈判中的联合收益:信息阐述和价值索取行为的作用

Hierarchical Team Structures Limit Joint Gain in Interteam Negotiations: The Role of Information Elaboration and Value-Claiming Behavior

ACADEMY OF MANAGEMENT JOURNAL · 2022
被引 7
人大 A+FT50UTD24ABS 4*

中文导读

研究发现,团队内部的层级结构会减少信息阐述,强化固定馅饼假设,导致团队间更多价值索取行为,从而降低联合收益。

Abstract

Although teams of negotiators are widely assumed to be better at unlocking integrative solutions compared to individual negotiators, the interteam negotiation context is characterized by unique challenges that can make effective collaboration between teams difficult. We extend our theoretical understanding of interteam negotiations by offering novel insights about when and why teams realize their potential in integrative negotiations. Specifically, we propose a theoretical model that explains how hierarchical team structures reduce information elaboration within teams, which reinforces “fixed-pie” assumptions that prompt the reliance on value-claiming behaviors between teams and lower high-quality outcomes such as the joint gain achieved. Across four studies, each involving interactive team-on-team negotiations, we provide support for the hypothesized effects of formal intrateam hierarchies on joint gain, and test a useful intervention to mitigate the harmful effects of hierarchically structured teams at the negotiation table. Contributions to the literatures on team negotiations, interteam collaboration, and hierarchical differences within teams are discussed.

谈判团队协作组织层级信息处理冲突管理