威胁型敬畏与解释水平在慈善广告中的作用

The role of threat-based awe and construal level in charitable advertising

European Journal of Marketing · 2022
被引 22
ABS 3

中文导读

研究了自然灾害引发的威胁型敬畏如何影响慈善广告效果,发现解释水平起调节作用:高解释水平下敬畏促进捐赠,低解释水平下敬畏减少捐赠,机制分别是利他动机和无力感。

Abstract

Purpose This study aims to investigate how charitable advertising effectiveness in response to threat-based awe, an emotional response that typically arises in the presence of natural disasters, is likely to depend on the construal level. Design/methodology/approach Three experimental studies were conducted to examine the positive and negative effects of threat-based awe on charitable advertising effectiveness. Further, the moderating role of construal level was tested and the underlying mechanisms established. Findings Consumers who experience a high (vs low) level of threat-based awe donate more when evaluating a disaster-relief advertisement processed at a high construal level (e.g. when an advertisement is framed as a “why” message) but donate less when evaluating a disaster-relief advertisement processed at a low construal level (e.g. when an advertisement is framed as a “how” message). Further, the authors established two distinct mechanisms underlying these divergent effects. At a high construal level, consumers are driven by concern for others, whereas at a low construal level, consumers are driven by feelings of powerlessness. Research limitations/implications The present research contributes to the literature on how emotions influence charitable advertising effectiveness by establishing the divergent effects of threat-based awe and the moderating role of construal level. Practical implications This paper offers managerial implications for nonprofits and charities in developing effective charitable advertising strategies in the context of natural disaster-relief campaigns. Originality/value The present research provides a novel perspective on when and why threat-based awe, a unique emotion arising in the case of natural disasters, can lead to positive or negative effects on charitable advertising effectiveness.

慈善广告威胁型敬畏解释水平理论自然灾害消费者行为