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短缺期间购买限制的盈利能力

The Profitability of Purchase Limits During Shortages

Journal of Marketing Research · 2022
被引 6
人大 AFT50UTD24ABS 4*

中文导读

研究了在短缺期间,利润最大化的商店如何通过购买限制策略(如限购)来增加利润,并分析了短缺严重程度、商店规模、竞争和季节性对最优价格与限购策略的影响。

Abstract

Pandemics, natural disasters (e.g., hurricanes, droughts, fires), strikes, piracy, and other events can unexpectedly disrupt supply or spike demand, creating shortages. Unlike ordinary stockouts caused by store-specific inventory policies, shortages involve the entire supply chain. One tool for managing shortages is imposing purchase limits. Purchase limits restrict the quantity each shopper can purchase of the scarce product (e.g., gasoline, toilet paper, sanitizers, meat, batteries), possibly increasing availability to other shoppers. Although altruistic stores might use purchase limits for egalitarian goals (e.g., reducing hoarding, waste, panic buying, arbitrage, unfair distribution), the authors find that profit-maximizing stores can use purchase limits to increase profits during shortages. These findings suggest that stores’ price-and-limit strategies depend on shortage severity, store size, competition, and seasonality. For moderate shortages, large multiproduct stores, where average shopping basket sizes are large, should maintain low prices and impose limits, whereas small stores should increase prices and not impose limits. For severe shortages, by contrast, large stores should keep low prices but not impose limits, whereas small stores should increase prices and impose limits. Generally, large stores benefit from increased future store traffic when they impose limits. Interestingly, purchase limits can improve both store profits and, with lower prices, consumer surplus.

供应链管理零售策略定价与库存消费者行为