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有价比较

Valenced Comparisons

Journal of Marketing Research · 2004
被引 89
人大 AFT50UTD24ABS 4*

中文导读

研究发现比较广告在提及竞争对手时可分为正面(少贬低)和负面(多贬低)两种,负面广告引发更多反驳、更低可信度和品牌态度,其效果由对广告商的负面归因中介。

Abstract

In this article, the authors show empirically that comparative advertisements can vary in terms of their valence, that is, whether respondents perceive them as positive (less derogatory) or negative (more derogatory) in their references to competition. In addition, the authors report findings from three studies that demonstrate that advertisements perceived as carrying more negative/derogatory references to competition result in more counterarguments, fewer support arguments, lower believability more associated perceived bias, and lower brand attitude scores than do advertisements perceived as more positive/nonderogatory in their competitive references. Tests of mediation suggest that the effectiveness of valenced comparisons is mediated by advertiser attributions that are more negative for negative comparisons. The authors discuss implications for designing more effective comparative advertisements.

广告消费者心理学社会心理学