How Leaders Foster Self-Managing Team Effectiveness: Design Choices Versus Hands-on Coaching
通过多方法实地研究，比较了领导者的团队设计行为和亲身指导对自我管理团队效能的不同影响，发现设计行为影响任务绩效，而指导与设计相互作用。
This multi-method field study examines the relative effects of two kinds of leader behaviors—design choices and hands-on coaching—on the effectiveness of self-managing teams. Findings show that how leaders design their teams and the quality of their hands-on coaching both influence team self-management, the quality of member relationships, and member satisfaction, but only leaders' design activities affect team task performance. Moreover, design and coaching interact, so that well-designed teams are helped more by effective coaching—and undermined less by ineffective coaching—than are poorly designed teams.