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工业采购行为的脚本理论分析

A Script-Theoretic Analysis of Industrial Purchasing Behavior

Journal of Marketing · 1984
被引 71
人大 AFT50UTD24ABS 4*

中文导读

运用认知脚本理论分析计算机终端采购中的工业购买行为,建立并验证了买家在全新采购、初次销售拜访、后续谈判及修改重购情境下的脚本,为工业营销研究与实践提供启示。

Abstract

This article applies cognitive script theory to the analysis of the industrial purchase behaviors involved in a computer terminal purchase. Industrial buyers' scripts for the overall new buy purchase process, an initial sales call, a follow-up negotiation meeting, and a modified rebuy situation are established and validated. Implications for industrial marketing research and practice are suggested.

工业营销采购行为认知脚本理论销售谈判