RESEARCH REPORT Business Process Re‐engineering: The boardroom implications
基于泛欧COBRA项目调查,揭示业务流程再造(BPR)在实践中的现实与宣传不符,指出其对董事会和董事的战略影响,包括优先级、利益相关者影响和后果。
‘Business Process Re‐engineering’ (BPR) exercises are widespread among major corporations. But what are the implications for the boardroom? This up‐date report highlights certain aspects of BPR that should concern directors and boards. It draws upon the results of COBRA, a pan‐European examination of BPR experience and practice, which has found that the reality of BPR application does not always match its rhetoric. There are strategic issues concerning BPR priorities, its relative impacts upon different stakeholders, and its consequences that need to be addressed. There are also implications for the composition of the board itself.