The Role of Perceived Organizational Support and Supportive Human Resource Practices in the Turnover Process
研究通过两个样本（215名百货公司销售人员和197名保险代理人）发现，支持性人力资源实践（如参与决策、公平奖励、成长机会）能提升感知组织支持，进而影响组织承诺和工作满意度，最终减少离职行为。
A model investigating antecedents of perceived organizational support (POS) and the role of POS in predicting voluntary turnover was developed and tested in two samples via structural equation modeling. Both samples of employees (N = 215 department store salespeople; N = 197 insurance agents) completed attitude surveys that were related to turnover data collected approximately 1 year later. Results suggest that perceptions of supportive human resources practices (participation in decision making, fairness of rewards, and growth opportunities) contribute to the development of POS, and POS mediates their relationships with organizational commitment and job satisfaction. Further, POS is negatively related to withdrawal, but the relationships are also mediated.