新兴组织中控制策略决策与控制损失减少的信息处理方法

An information processing approach for deciding upon control strategies and reducing control loss in emerging organizations

JOURNAL OF MANAGEMENT · 1996
被引 21
人大 AFT50ABS 4*

中文导读

从信息处理视角出发,提出将任务的信息处理需求与三种控制策略(客观控制、规范控制、自我管理)的信息处理能力相匹配,以减少控制损失,适用于研究新兴组织管理的学者。

Abstract

Control in emerging organizations is becoming increasingly problematic due to the need for increasing employee discretion of behavior stemming from greater uncertainty of how to accomplish tasks. Traditional control processes, based on the use of rules and supervision, are largely ineffective for effectively controlling behavior where there is uncertainty and ambiguity about how to successfully carry out tasks. This problem is approached here from an information processing perspective. Our contention is that effective control of tasks, that is, assuring goal attainment, is the result of linking the information processing (IP) requirements of tasks with information processing capabilities of three control strategies: objective controls, normative controls and self-management. A set of propositions are proposed suggesting that as IP requirements increase, there is greater reliance on normative and self-management control strategies for effective task completion. However, these high IP capability strategies will be effective only to the extent that the opportunity for control loss inherent in these strategies is reduced through investments in bonding and trust.

组织控制信息处理理论新兴组织任务不确定性管理策略