Work Related Communication, Environmental Uncertainty, and Subunit Effectiveness: A Second Look at the Information Processing Approach to Subunit Communication
重新审视了权变理论在分析组织沟通中的有效性，基于90个子单元的数据，考察工作相关沟通、环境不确定性与子单元有效性的关系。
The article discusses communication in organizations and looks at the effectiveness of contingency theory in analyzing operational research. The author critiques earlier research in this area, specifically by Boehm, Zedeck, and Tushman. She uses data from 90 of 100 subunits of a midwest state Extension Service. Questionnaires were sent out to assess work-related communications and information exchanges between the subunits, environmental conditions within each subunit, and the effectiveness of each office.