职场受害的结构与个体决定因素:层级地位与冲突管理风格的影响

Structural and individual determinants of workplace victimization: the effects of hierarchical status and conflict management style

JOURNAL OF MANAGEMENT · 2000
被引 19
人大 AFT50ABS 4*

中文导读

研究从受害理论出发,探讨员工何时更可能感知到同事的攻击行为,发现个体冲突管理风格(尤其是迁就风格)与组织层级地位对感知受害有直接影响,且层级地位调节了整合与迁就风格对直接人际攻击的作用。

Abstract

Most studies of harmful workplace behavior have focused on the motives or characteristics of perpetrators. In contrast, the present study draws from theories of victimization to examine when employees are more likely to perceive themselves as targets of co-workers’ aggressive actions. Individual and organizational structural variables were related to perceived victimization based on prior theory and research. The individual variable was conflict management style; the structural variable was hierarchical status. Direct relationships between the conflict styles and perceived victimization were predicted. The moderating effect of hierarchical status was also tested. Results supported the direct effect of an obliging style on covert aggressive actions. An interaction involving both integrating and obliging styles and hierarchical status was supported for direct forms of interpersonal aggression.

组织行为学职场心理学冲突管理社会心理学