The relationship among work‐related perceptions, employee attitudes, and employee performance: The integral role of communications
基于澳大利亚一家IT公司员工的调查数据，研究发现员工对团队合作、沟通、工作满意度、承诺和压力的感知能显著预测自评绩效，但沟通与绩效呈负相关，其作用在于增强团队合作、满意度和承诺。
This article explores the nature of organizational communication in the human resource management context. An analysis of survey data collected from employees of an Australian information technology company found that employee perceptions of teamwork, communication, employee job satisfaction, commitment, and stress significantly predicted self-rated performance. Unexpectedly, communication was found to be negatively related to performance. Analysis of the pattern of relationships indicates that while the direct relationship between communication and performance is negative, the role of communication is one of enhancing teamwork, job satisfaction, and commitment. The article relates the findings to the “communication metamyth” which assumes that more communication is necessarily good.