Cross-Understanding: Implications for Group Cognition and Performance
提出了“交叉理解”这一群体层面的构念,指每个成员对其他成员心理模型的理解程度,并解释了它如何影响群体绩效和学习,弥补了现有文献的不足。
In this paper we articulate the cross-understanding construct, a group-level compositional construct having as its components each group member's understanding of each other member's mental model. We describe how the cross-understanding construct explains particular inconsistencies in the groups literature, how it provides explanations for specific group outcomes and processes beyond the explanations currently in the literature, and how different levels and different distributions of cross-understanding affect group performance and learning.