Cultural Molding, Shielding, and Shoring at Oilco: The Role of Culture in the Integration of Routines
研究组织文化如何影响外部惯例的整合与执行,发现员工通过文化塑造、屏蔽和支撑等策略来应对不匹配的惯例,对理解惯例整合中的文化工作有贡献。
We explore how organizational culture shapes an organization’s integration and enactment of an external routine that is not a cultural fit. Attending to employees’ use of culture as a repertoire of strategies of action, we found that the use of familiar cultural strategies of action shaped the routine’s artifacts and expectations even before it was performed, a process we call cultural molding. Subsequently, employees drew differently on cultural strategies of action as they performed the routine, generating patterns of workarounds or hindered performances. In response to these patterns, they undertook additional cultural work to either shield their workarounds and protect them from scrutiny or shore up hindered performances. We contribute to the routine dynamics literature by highlighting the effortful cultural work involved in integrating coveted routines, furthering our understanding of routines as truces and the embeddedness of routines.