新型工业金融服务:赢家的特征是什么

New Industrial Financial Services: What Distinguishes the Winners

Journal of Product Innovation Management · 1991
被引 116 · 同刊同年前 10%
ABS 4

中文导读

研究分析了56个成功和50个失败的工业金融服务产品,发现成功与失败与11个关键因素密切相关,包括协同效应、产品市场匹配、上市执行质量等。

Abstract

Robert Cooper and Ulricke de Brentani report the results of their study of firms participating in the industrial financial services industry. Using a self‐administered questionnaire, they obtained data on 56 successful and 50 failed products and found that success and failure are strongly associated with eleven important dimensions: synergy, product/market fit, quality of execution of the launch, unique/superior product, quality of execution of marketing activities, market growth and size, service expertise, quality of execution of technical activities, quality of service delivery, quality of execution of pre‐development activities, and the presence of tangible elements of the service offering. They report some surprises, including their observation that while new to the firm, products entail more risk than “close to home” ones, the resulting level of success is not sharply reduced.

金融服务新产品开发工业组织营销服务质量管理