American repatriate employees' retrospective assessments of the effects of cross-cultural training on their adaptation to international assignments
研究调查了美国归国员工接受的跨文化培训类型和数量,发现综合培训能缩短适应时间、减少文化冲击并提高海外工作效能。
Abstract With 10 to 50 per cent of expatriates curtailing their assignments early, and the cost of foreign placement estimated at $500,000, training for expatriates needs to be improved. This study investigates different methods of training, and the results as perceived by repatriates. Repatriates were asked about the amount and type of cross-cultural training they had received and their effectiveness and productivity during the overseas assignment. Repatriates' responses included specific comments about their individual and familial experiences. It was hypothesized that managers who receive rigorous cross-cultural training before and during the assignment will not suffer intense culture shock and will become effective more rapidly than managers who have not had cross-cultural training. The results demonstrated that integrated cross-cultural training does reduce the time necessary to adjust and to achieve cultural proficiency and reduces the time necessary to become effective and productive in the assignment. Keywords: RepatriatesExpatriatesCross-CULTURAL TrainingCross-CULTURAL AdjustmentCulture Shock