情绪管理与压力:管理模糊性

Emotional Management and Stress: Managing Ambiguities

ORGANIZATION STUDIES · 2002
被引 5
人大 AFT50ABS 4

中文导读

批评组织理论中身心分离的传统,基于对一家制药公司的研究,提出压力应被视为一种身体现象,同时包含情绪维度,并指出压力由社会情境中的模糊性产生,对员工有直接身体影响。

Abstract

Emotions and stress are inextricably entangled: being stressed has bodily as well as emotional implications for human beings. The widespread distinction between mind and body in organization theory, following the Cartesian doctrine, blocks an adequate theoretization of stress. In general, there is a preference in organization theory for linguistic, literary, and semiotic interpretations of organizational practices. Consequently, notions such as culture and discourse have been largely favoured. The limitations of this tradition in Western thinking, Cartesian over Spinozist philosophy, are that mind is favoured over body, thinking over emotions, mind over matter. This paper presents a study of the experience of stress in a pharmaceutical company. It suggests that stress is to be conceived of as a bodily phenomenon while incorporating the emotional qualities of human beings. As an outcome of a set of ambiguities, stress is produced in a social setting, but it has immediate bodily effects on employees.

组织理论情绪管理压力研究身心关系