Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups
这篇1996年的综述论文梳理了组织群体中多样性(如性别、种族、背景差异)对团队过程与绩效的多重影响,帮助研究者理解多样性如何既促进创新又可能引发冲突。
Frances J. Milliken, Luis L. Martins, Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups, The Academy of Management Review, Vol. 21, No. 2 (Apr., 1996), pp. 402-433