The relationship between managerial motivation, leadership, nurse outcomes and patient satisfaction
研究护士长的权力、成就和亲和动机与领导行为、护士工作满意度、生产力、组织承诺及患者满意度之间的关系,发现权力动机与领导行为和护士满意度负相关,但与患者满意度正相关;成就动机则与多数积极结果正相关。
This ex-post facto/correlational study examines the relationships among the following variables: nurse manager motivation for power, achievement and affiliation (N=19), managerial leadership behaviors, staff nurse outcomes of job satisfaction, productivity and organizational commitment (N=221) and patient satisfaction (N=299). Results show that managerial motivation for power is negatively correlated with manager use of leadership behaviors and staff nurse job satisfaction but positively correlated with patient satisfaction. Managerial motivation for achievement is positively correlated with use of leadership behaviors as well as nurse job satisfaction, productivity and organizational commitment, and generally to patient satisfaction. Managerial motivation for affiliation reveals few significant positive or negative relationships with other variables. The researcher concludes that both power and achievement motivation of the manager influence staff and patient outcomes in health care in the 1990s. Copyright © 1999 John Wiley & Sons, Ltd.