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共享消费如何以及为何导致食物过度购买、过度消费和浪费

How and Why the Collaborative Consumption of Food Leads to Overpurchasing, Overconsumption, and Waste

Journal of Public Policy and Marketing · 2019
被引 48
ABS 3

中文导读

研究发现,食物共享消费(如聚餐)会因慷慨动机和认知错误导致人均购买量增加,进而造成过度消费和浪费,但通过引导消费者关注预期取用量和提供反浪费信息可减少浪费。

Abstract

Overconsuming and wasting food are disadvantageous for consumers and society as a whole and, therefore, are topics of great relevance. This research identifies food-based collaborative consumption (CC) as a hitherto unrecognized cause of overpurchasing, overconsuming, and wasting food. Food-based CC, which involves members of a group contributing to and taking from a collective pool of food, is a common social practice (e.g., potlucks) and a widely adopted format by the restaurant industry (e.g., family-style and tapas dining). A combination of interviews, behavioral studies, and online experiments show that consumers purchase significantly more food per person in CC (vs. personal-consumption) group contexts, resulting in overconsumption and waste. This is shown to be the result of both generosity motives and cognitive errors (specifically, failing to account for the reciprocal nature of CC). However, inflated purchase amounts in CC contexts can be reduced (i.e., consumer well-being can be improved) by (1) having consumers explicitly focus on the amount they expect to take from others and (2) providing antiwaste persuasive messages at the point of purchase.

消费者行为食物浪费共享经济营销社会心理学