The Dynamics of Action-Oriented Problem Solving: Linking Interpretation and Choice
提出一个连接解释与选择的行动导向问题解决理论，通过仿真建模发现行动、解释与诊断的反馈循环对适应性解决问题至关重要，且通常被视为功能失调的确认偏差在此过程中反而有益。
We offer a theory of action-oriented problem solving that links interpretation and choice, processes usually separated in the sensemaking literature and decision-making literature. Through an iterative, simulation-based process we developed a formal model. Three insights emerged: (1) action-oriented problem solving includes acting, interpreting, and cultivating diagnoses; (2) feedback among these processes opens and closes windows of adaptive problem solving; and (3) reinforcing feedback and confirmation bias, usually considered dysfunctional, are helpful for adaptive problem solving.