Systems Development as a Research Act
本文认为,在信息系统开发的需求确定等阶段,开发者与用户互动可视为一种解释性研究行为,并通过两个行动案例展示了如何运用社会学视角和分析方法。
In this paper we argue that for systems developers who intervene in organizationally dependent phases of information systems development, such as requirements determination, then the engagement with social actors may be considered to be an interpretive research act. The argument is illustrated by action case studies in which one of the authors intervened in two situations with an explicit sociological perspective and analysis methods more usually associated with qualitative social science research. We argue that this places an onus on systems developers to be both explicit in their assumptions and critically reflective in their thinking.