请给个答案——任何答案都行:消费者认知闭合需求

Please, let's get an answer—any answer: Need for consumer cognitive closure

Psychology and Marketing · 2000
被引 4
ABS 3

中文导读

本文基于认知闭合需求理论,通过大规模数据收集和量表验证,改进了测量工具,并检验了该变量在汽车和电视搜索行为中的作用,对消费者判断与决策研究有参考价值。

Abstract

Conceptually, it is argued that individual differences in need for cognitive closure, which stem from Kruglanski's theory of lay epistemics, provides a framework for studying various aspects of consumer judgment and decision making. However, methodologically, the need for cognitive closure scale has not demonstrated good measurement properties and has generated controversy. To improve the measurement quality of the scale for individual differences in the need for cognitive closure, the authors carry out a large-scale data collection and measure validation exercise. To demonstrate the usefulness of this individual difference variable in a consumer context, the authors test hypotheses concerning consumer search behavior for cars and televisions. The results are encouraging and provide initial support for the utility of this framework in consumer judgment and decision making. © 2000 John Wiley & Sons, Inc.

消费者行为认知心理学市场营销决策科学